Frequently Asked Questions

What are the benefits of mail order marijuana?

Ordering your medical marijuana from an online dispensary has many benefits! Mail order marijuana is safe, easy and reliable. For those who don’t have access to a storefront dispensary, or for those who have a difficult time going out to one, your medical marijuana needs can be met in the comfort of your own home. We offer a large selection of cannabis products at very competitive prices as we don’t have some of the overhead costs that storefronts do. Our products are lab tested at a Health Canada certified lab, so rest assured, we stand behind our products. Shipping is very discreet, and your packages will arrive with no indication of the contents inside. Guess what? Shipping is fast! Most packages sent out are guaranteed in two business days, across Canada!

Membership Information

How do I become a member?

It’s easy! Simply click on “Register” at the top of our Home Page and you’ll be taken to our online Membership Application. We just need to know a bit about you, like where you live so we can send your orders to the right place, your exposure to medical marijuana products so we can help direct you to the best form of cannabis for YOU, and a few other things. Once we have a scan of your photo id, and a prescription for anything for which medical marijuana can be used to replace, you’re pretty much golden (or green)! When you submit your application, we will review it and approve you as quickly as we can! You’ll get an e-mail with your login information, as well as a follow-up e-mail to ensure that you’ve heard from us. Then, it’s time to login to your account and start shopping!

Is membership free?

It sure is! We want to make this is easy and seamless as possible. We want to keep your costs down, so you can spend more of your hard-earned money on cannabis products that enhance your quality of life.

Will my membership expire?

Nope! Once you are a part of The Healing Co. family, you are always a part of The Healing Co. family. Your membership will not expire, although we may need to update your information every so often to keep it up to date.

Points & Rewards

How do I get points?

You earn 1 point for every dollar you spend.

You will receive 500 points for simply creating your account.

Every product review you leave will earn you an additional 25 points!

Following us on Facebook will earn you 50 points.

You can also earn points with referrals. For every each successful referral you will receive 1250 points ($25) when the friend completes their first order.

How much are points worth?

Every 100 points earns you a $2 discount.

How do I redeem points?

At the checkout, you will be given the option to redeem your points towards your purchase. You can redeem up to a maximum of $20 (1000 points) per order.

How do I check my points?

To check your points, login to your account and click on the Points button in the left hand menu. Here you can see your points balance as well as your points activity history. Track your orders, remember what you ordered before and use your points to try something new or stock up on an old favourite.